Leading Through Ambiguity: How to Guide Clients When You Don’t Have All the Answers
In a perfect world, every client brief would be crisp, every KPI clearly defined, and every…
In a perfect world, every client brief would be crisp, every KPI clearly defined, and every…
Success in client services requires transforming client goals into actionable strategies that drive measurable outcomes. Key steps include identifying the urgency behind initiatives, clarifying goals in business language, analyzing gaps, fostering cross-functional collaboration, providing insights, linking execution to business impact, and continuously adapting strategies to evolving client needs.